5

My daughter found herself stranded with a flat tire on the interstate on 6/23/12. She was referred to this center by BMW assist and they worked diligently to find a replacement tire for the car. Not an easy task for a Saturday in Wilmington. The staff, especially Anthony was extremely professional and remained in constant phone contact with me. Ultimately, they were able to find a tire of the same size which enabled my daughter to complete her trip without incident. It's a pleasure to do business with a company that believes in doing the right thing. My thanks to everyone, especially Anthony.

5

My 2005 Honda CRV developed a loud rattle near the rear that sounded like it was coming from the exhaust system. I have always taken it to the Honda dealership but sensed this might be a minor issue on which I was likely to get majorly hosed. I had driven past Campanella's countless times in the couple years I have been living in the city of Wilmington, but hadn't heard anything by word-of-mouth. I researched it online and discovered favorable Yelp reviews so I decided to give it a try - I could easily ride my bike or walk or jog to/from the place so it fit perfectly with my urban lifestyle and, being a small business owner myself, I was eager to patronize what looked to be a well-run, independent shop. Without having called ahead, I headed over one morning, walked in and began describing the issue to Paul, the owner, who happened to be at the service counter. He couldn't promise to get my car in right away as all his mechanics were occupied with projects. After just a few minutes of waiting, he had coordinated a mechanic to bring my car into the service bay and in no time at all, he was walking me out to show me (with my car on the lift) the problem - an obviously broken pipe. He advised me we could replace just a certain section of pipe, as opposed to a more comprehensive replacement that would be the standard recommendation (and of course more costly and time-consuming). A couple more minutes in the clean and pleasant waiting area, with it's Keurig single-brew coffee maker, and he was providing me with an estimate and indicated he could have the work completed that day. I skipped out the door and down the Augustine Cutoff for the quick walk home and by mid-afternoon, I received a call saying my car was finished and ready for pick-up. The mechanic had also performed a general inspection and Paul provided recommendations for maintenance items I should consider in the future. I gladly paid my bill which was just slightly under the estimated cost, and was on my way, good as new (well, almost...for a 7 yr old car with 142k miles...). Thanks, Campanella's, for such efficient service!

5

I must say that the 4 and 5 star ratings are appropriate for this business. I was advised to come here by a surrounding business when I needed to have a tire plugged. To my surprise there was no fee for the plug or the replacing the doughnut . The staff was super friendly and offered the business card for future auto care needs. I will def return for my future tire and rotation needs.

5

Thankfully I have found a reputable, honest auto center! Campanella's has provided me with the best possible service for my car. I got four new tires at the beginning of the year and I never felt ripped off or that information was being withheld, which is nice as a female who knows very little about cars. A few months later, late on a Friday, my car battery was dying and called Campanella's to help. They took me immediately and resolved the problem professionally and efficiently. I will always take my auto maintenance and repairs to Paul Campanella's!

4

I have been taking my car to Campanella's for several years now and have been very pleased with their services! From new brake pads, muffler repair, and something as simple as tightening a loose part, they always do a great job. They may be a little more pricey, but the location is convienant and the work is always gauranteed.

4

Needed to have the valve on my tire repaired, but the tire centers near me were booked solid. We live in CT and were driving down to Wilmington to see my in-laws over the holidays and I didn't want to chance making the 7 hr round trip with the problem. Found these guys on Google and while they were a little further away from where I was staying than other service centers, they had positive reviews. Called up and spoke to Paul, and he told me to just come in when I got down there. They were busy but took me right away, got the job done in less than 30 mins and I was on my way. I would have easily paid at least a half hour of labor at the dealer to get the work done -- Paul charged me just $10 and put it toward lunch for his employees. Worth the trip. In the short time I spent speaking to Paul, it was clear that this was not just a repair guy -- he is a businessman that cares about the community. If you are local, I highly recommend bringing your car to Paul for an overall positive experience.

5

Clean tire store. Friendly folks and prompt service. Fixed my tire in no time.

5

Just have to update to kvell a little bit more about how much I love these folks. I had a slow leak in my rear tire caused by a nail, so I was filling my tire once a week. It was annoying... but I also knew it was probably kinda dangeresque to be driving around like that. I called Campanella's and asked to make an appointment to have the tire plugged, and they said, "Just bring it in." So I did. And after a whopping ten minutes, it was done. Tadaaa! I went to the desk to pay, and the guy said, "You've been here before, right?" I said, "Yeah, a zillion times." He said, "The fix is free." And I said, "Huh? Really? Like, *free* free?" He said, "For repeat customers, little stuff like this is free. Yeah." Dude... that totally made my day. To recap: Annoying tire thing that had been bugging me for 2 months was fixed in ten minutes for FREE. Hell yes. Give them your business, folks!

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