5

The staff were very friendly and helpful. They put a plug on my tire that had a piece of wire stuck in it, and they did it for FREE! Thank you! Welcome to the neighborhood!!

5

5

3/17/2023: I had a nail in my rear tire. The position is awkward (close to the middle of outer band). It was unrepairable by the book and my dealer wanted me to replace the tire. (set of 4 because of AWD.) So, I looked up the web for 'mechanics near me' and this shop popped up. I called and told them the situation and asked if they could just use the repair-kit instead of patching it. They looked at it and said it should be fine. They did it right away without charge. I understand that they are new to Hockessin and trying to build a good reputation. Whatever, they will have my family's business. 3/21/2023: I am following up my previous rating. It happened that my son's Subaru had some problems over the weekend and I gave the business to them. It is not a small repair job and total quoted repair cost is kind of high. However, I will check the itemized cost once I have the car back and report back here to see how it goes. (to be continuous...)

5

Professional, courteous, and friendly staff. Quality repair. Rectified my problem immediately after three trips to a local dealership where the vehicle had been purchased failed. Would recommend this auto center to anyone in need of a vehicle repair.

5

Excellent service. Plugged my tire quickly and at no cost to mez. I will definitely be using them for future maintenance.

5

For about 2 weeks I've noticed that I was having a slow air leak in my tire. After stopping at either a Wawa or gas station to pump air in the (rear passenger) tire, after a while of going to and from work my indicator turns on telling me to check out the pressure in the tire. So as I was on my way back home from Houston, DE I stopped by Paul's Campanella's Auto & Tire Center to check out my tire to see if it get repaired or I needed a new one. The staff was friendly as well as excellent in explaining what they did in the place of business and were able to fix my issue with the tire. It also wasn't a long wait for the repair. Also on my visit another customer stopped from out of town and stated he was having issues with his vehicle and needed to see if he needed a new battery. They were able to check it out on the spot and explained whatever the issue was to him and sent him on his was. All in all great experience.

Thank you so much for your great review! We are so happy that we were able to take care of that pesky tire on your Volkswagen! It's great to hear that you enjoyed speaking with our staff and you found them to be informative. We do our best to educate our customers, so they are confident in us and comfortable with their repair decisions. Thank you again for thinking of us and we look forward to the next opportunity to serve you!

- Hockessin Location
5

It was just after closing and I pulled up as I had gotten a nail in one of my tires and needed a quick plug for my daughters car. They didn’t hesitate in reaching out to their technicians who had just left for the day and in less than 10 minutes I had 3 guys working on my tire to get it fixed and ready to drive again. Now that’s Great Customer Experience I have spent one dollar with them in the passes and they charged me Zero for this quick work to help me out after closing I can’t express enough how appreciative I am They will get my service business in the future

Robert, thank you so much for your great review. It was absolutely our pleasure to take care of the tire on your daughter's Audi, we are just happy to know everyone is back to being safe on the road. We do what we can to be there for our customers and we look forward to being there again for you next time--you can always count on us!

- Hockessin Location
5

Friendly, Fast, Fantastic! Will be bringing my cars back!

5

My Daughter had a tire “blow out” on her way home from college on a rainy Friday night. I called this shop and spoke with Zach right before they closed. He was very professional and let me know that AAA can tow the car to the Hockessin shop and they will take care of it early Monday morning. True to his word, I received a call letting me know exactly what needed to be done, and they even found a potentially dangerous leak that they repaired that same day. Zach and All the staff at this location were very helpful and very professional, (I even got a free car wash coupon!). I would definitely return to this automotive shop and will recommend their service to others.

Theresa, thank you so much for leaving us such a great review! Our customers' safety is our number one priority, so it was not a problem to help have her Equinox towed and repaired. We really appreciate your kind words to our team as we strive to provide the best automotive services as well as customer experiences. Your thanks has been passed along to the team and we look forward to being there for you (and your daughter) in the future!

- Hockessin Location
5

The best place around helped me out in a pinch of traveling to the mountains and didn’t charge me!!!! I will tell you they are fast on oil changes plus fixing my tire with a nail in it!

Kevin, thank you for your great review and thinking of us for an oil change and to take care of the tire on your Rav4. We strive to be detailed yet timely in our work, so it is great to hear you were pleased with the turnaround time. It was our pleasure to have you seen promptly so you could focus on your trip. We value your business and look forward to being there for you again next time!

- Hockessin Location
Paul Campanella’s Auto & Tire Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Wilmington Location (302) 777-7170, Pike Creek Location (302) 998-2234, Hockessin Location (302) 239-2512, Kennett Square Location (610) 990-4400, Swarthmore Location (610) 328-7884 if you have any issues in accessing any area of our website.