Terms of Service

Effective Date: November 11, 2026


These Terms of Service ("Terms") govern your use of the Paul Campanella’s Auto Centers website and any online features, forms, appointment requests, text-message programs, or other services made available through it. By using this website, you agree to these Terms. If you do not agree, please do not use the website.


1. Website Use

You may use this website only for lawful purposes. You may not interfere with the website’s operation, attempt to gain unauthorized access, introduce malicious code, scrape content in violation of applicable law, or use the website in a way that could harm Paul Campanella’s Auto Centers or others.


2. Automotive Information and Services

Website content is provided for general informational purposes and does not replace an in-person vehicle inspection or diagnosis. Service descriptions, availability, estimates, pricing, promotions, warranties, and appointment times are subject to confirmation by the applicable Paul Campanella’s Auto Centers location. Submitting an appointment request does not guarantee an appointment until it is confirmed.


3. Communications and Text Messages

If you provide your telephone number and consent to receive text messages, you authorize Paul Campanella’s Auto Centers and its service providers to send appointment reminders, service updates, follow-ups, informational messages, and, where separately consented to, marketing messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages.


4. Accounts, Forms, and Submitted Information

You agree that information you submit through the website is accurate and that you have the right to provide it. You are responsible for maintaining the confidentiality of any account credentials and for activity occurring under your account.


5. Intellectual Property

The website and its text, graphics, logos, photos, videos, software, and other content are owned by or licensed to Paul Campanella’s Auto Centers and are protected by intellectual-property laws. You may view and print website materials for personal, noncommercial use only. No other use is permitted without prior written consent.


6. Third-Party Services and Links

The website may include links to or features provided by third parties, including appointment, financing, mapping, review, payment, and messaging providers. We do not control and are not responsible for third-party websites, services, content, security, availability, or privacy practices. Your use of third-party services is governed by their terms and policies.


7. Disclaimer of Warranties

To the fullest extent permitted by law, the website is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components, or that website content will always be complete, accurate, or current.


8. Limitation of Liability

To the fullest extent permitted by law, Paul Campanella’s Auto Centers and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, goodwill, or business opportunities arising from or related to your use of, or inability to use, the website.


9. Indemnification

You agree to defend, indemnify, and hold harmless Paul Campanella’s Auto Centers and its owners, employees, affiliates, and service providers from claims, losses, liabilities, and expenses arising from your misuse of the website, your violation of these Terms, or your infringement of another person’s rights.


10. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the website, you acknowledge that information may be processed as described in that policy.


11. Changes to These Terms

We may update these Terms from time to time. Updated Terms become effective when posted on this page unless a later date is stated. Your continued use of the website after an update means you accept the revised Terms.


12. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Any dispute relating to these Terms or the website must be brought in a court of competent jurisdiction in Delaware, except where applicable law requires otherwise.


13. Contact Us

Questions about these Terms may be submitted through the Contact Us page on this website or directed to any Paul Campanella’s Auto Centers location.