Top Five Things Your Car Salesman Hopes You Don’t Know

April 26, 2016

 

Looking for a new (or used) car? Then be sure to keep your brain in gear with the friendly car salesman who greets you on the lot. Remember he’s professionally trained to alter your mind-set. Understand there are many things he doesn’t want you to know when buying your car. Here are five of the most important ones:

 

  1. He’s not there to help you.

The salesman meets, greets and works to put you in a compliant mood. He won’t, however, help you buy the car you want at the price you want to pay. He carries all information and negotiation offers to another person, usually a sales manager, who works behind the scenes and makes the decisions. Rest assured those decisions help the business, not you.

2. Use your smart phone.

Your smart phone or computer provides access to everything the salesman knows, and some things he doesn’t. Web sites furnish information such as the difference between the dealer’s cost and the mark-up, where the dealer bought the car and how long he’s had it. Take your smart phone with you.

3. Get a pre-approved loan before you shop.

Dealers hate pre-approved loans. Dealer financing gets them a kickback. Furthermore, a pre-approved loan restricts the buyer to a specific budget range.

4. Wait until the end of the month.

Dealers set monthly quotas for their salesmen, and some give bonuses for above-quota sales. Near the end of the month, desperation for sales grows and deals get better.

5. Don’t use the MSRB as your bottom line.

The dealer inflates every sticker price you see, including the dealer’s invoice. In addition, the manufacturer offers dealer incentives, dealer rebates and other goodies unknown to buyers. The same goes for those enticing extras such as fabric protectors, sealants and extended warranties.

 

Professionals know all the tricks to manipulate buyers and don’t think otherwise. The best defense against the car salesman or dealership is knowledge. Contact us for help in your research. What you do know can put you in the driver’s seat–literally!

 

When to Repair vs. Replace Your Damaged Muffler | Paul Campanella’s Auto Centers
December 19, 2025
Paul Campanella’s Auto Centers in Delaware and Pennsylvania explain when a damaged muffler can be repaired and when replacement is the safer long-term choice.
How to Check Your Car's Fluids? Transmission Fluid, Engine Oil, and More | Paul Campanella’s Auto Ce
November 28, 2025
A quick, owner-friendly guide to checking engine oil, coolant, transmission fluid, brake fluid, and more - plus tips on when to seek service.
How Does Bad Fuel Impact Engine Performance in Modern Cars? | Paul Campanella’s Auto Centers
October 31, 2025
Discover why poor-quality fuel can disrupt modern engines, common symptoms, and steps to protect your car.
What Happens to Your Engine When You Delay an Oil Change | Paul Campanella’s Auto Centers
September 26, 2025
Delaying oil changes lets sludge build, causes higher engine temps, and accelerates wear. Learn why timely changes matter and the risks involved.
Man with arms crossed, smiling in a car repair shop with a car in the background.
July 15, 2025
Discover why drivers trust Paul Campanella’s Auto Centers for honest, skilled care across multiple locations with fast, transparent service.
Futuristic car in a high-tech garage, with holographic displays and tools.
July 15, 2025
Discover how AI-powered diagnostics, predictive maintenance, and robotics are reshaping auto service - from fleet efficiency to daily repairs.
Man with a gray beard looking at his phone with the hood of his truck open in the background.
July 15, 2025
Need quick auto repair? Get same-day inspection at Paul Campanella’s Auto Centers in Wilmington, Swarthmore, and nearby towns. Book in the morning.
Premium gas question. Gas pump nozzle with 93 octane label, car in background, dark setting.
July 15, 2025
Is premium gas worth the extra cost? Learn what octane means, which engines need it, and when regular will do.
Paul Campanella Auto Service: Exterior of auto repair shop with cars in bays, employees, and customers.
July 15, 2025
Grand opening of our sixth location in Talleyville, DE. 2-year/24k warranty, free shuttle, online booking, and opening-day giveaways.
Car being inspected by a team of mechanics at a service station.
July 15, 2025
Get ready for your state inspection with a simple checklist - from lights and brakes to fluids, tires, and paperwork - so you pass the first time.