Wilmington Auto Repair

If you need an auto shop you can trust, come here. Prices are a bit higher BUT they honor the word "No". They also value customer service and go above and beyond. Today, I picked my car up near their closing time. While en route via Lyft, I realized I left my card at home. I knew if I asked the driver to go back, I would have been too late. I arrived at Paul's and informed them of my dilemma and asked if there were other ways to pay. There weren't any. I was near tears( anxiety of not having my car) but a service member offered to take me home. There I would be able to call in my payment. This meant someone needed to stay behind, after hours to receive my payment. I arrived at Paul's to retrieve my car and another member greeted me. Relayed some information and gave some advice. I am truly thankful for their dedication to awesome customer service. Super business!!!

Customer service is exceptional!

Thanks again for Awesome Service Again I have received excellent customer service. Steve and the Tech that serviced my Volvo were very professional and willing to work with me even though I may have been in a hurry to get things done quickly so I could get back to work. Although Pc was kind enough to provide me with an awesome “loaner vehicle “ it still feels better to get your own vehicle back in working order. And that they did! Oh and by the way Paul has been providing awesome service to our family for at least twenty five years when he started by himself in a one car garage!

I can’t say enough nice about the employees and service I got. Very polite and courteous. Thanks ag

I have been using your service for many years and have never been disappointed. You have always been there for me even when I found a nail in my tire at 5 PM one afternoon. Your staff is always dependable, efficient and friendly.