Campanella is one of 2 mechanic shops I trust to do work on my vehicles when I’m feeling too lazy to mess with them. I took my Hyundai to them because 6 months ago my wife took it to another shop for brakes and we were getting a grinding and squealing sound. They did a complimentary multipoint for me at 8am and had the car back to me to make an appointment I needed to be at by 12 and even fit me in during the same afternoon to do the work. I met with the techs there and between the techs and the service writer who I believe was named Sam, I can see that Campanella's is continuing with trying to make their reputation as great as possible.
Michael A
5
Michael, thank you so much for the great review! We appreciate your fabulous feedback and visiting our newest location with your Hyundai Elantra for Brake Service. We strive to be thorough with our inspections and communication with our customers. Our priority is keeping our customers safe and their vehicles in top-notch health. It is wonderful to know you are finding the same level of service across all our locations. We look forward to the next opportunity to serve you!
Fantastic experience. Had a tire issue and told them that if there was any way to get in and out quickly that would be awesome since my daughter was with me. They far exceeded my expectations, and I was in and out in 30 minutes with the problem fixed.
Dave D
5
Zach, we are so happy you had a fantastic experience! It was our pleasure to take care of patching the leaky tire on your Ford Expedition XLT. It was a simple fix, and we are happy we were able to have you and your daughter back on the road quickly! We strive to be thorough and efficient when it comes to our service, so it is wonderful to hear we were able to deliver that to you! We look forward to the next opportunity to serve you!
One of the tires on our 2021 Forester developed a slow leak and we are going on vacation soon and have a long drive. Dropped the car off at the Hockessin shop with no appointment. The guys were super helpful and within a few hours they called that it was fixed. When I picked it up, they told me there was no charge for the tire repair. It is difficult to find places that will do tire repairs anymore, especially without an appointment. This was such a nice surprise to find Campanella’s Tire and get such great service and the free repair was just the “icing on the cake”. Will be using them again and recommend them!!
Donna O
5
Donna, thank you so much for your great review and feedback! It was no problem at all to patch the leaky tire on your Subaru Forrester! We are just happy that we were able to get you to your destination without any trouble. We hope you had an enjoyable time on your vacation! We look forward to the next opportunity to provide you with top-notch service!
From the minute I dropped the car off to the delivery of the vehicle back to me, Chuck and the rest of the Campanella staff were the best I have ever dealt with when it comes to auto repair. From the text system that sent me a link to see the repair recommendations and pictures showing what needed to be repaired, to upfront pricing, and fantastic communications throughout, Chuck and the team were amazing. Even when the car delivery back to me would be delayed, Chuck explained that he didn't want me to pick it up until he could guarantee the repairs were complete and the car was back in the condition it should be in. I will take all of my cars to Campanella's from now on! I am also glad I got to tell Paul and his sons personally how happy I was with their services when I ran into them at the BMW Championship Golf Tournament.
Walt C.
5
Walt, thank you so much for leaving us such a kind review. It was our pleasure to take care of your Buick Encore with a Fuel Induction and new Spark Plugs. Our entire team strives to provide not only excellent automotive services but also memorable customer experiences. Our priority is to make sure each of our customers drive away with a safe vehicle and we wouldn't have it any other way. We understand how stressful car care can be at times, so we pride ourselves providing thorough communications with our customers to ensure they are kept in the loop regarding their car's health and repair status. Chuck is a very valuable asset to our team and your kind words will be passed along to him and the rest of our team. Thank you again and we look forward to seeing you for your next service!
Paul Campanella’s did an outstanding job with my 1998 Mustang recently. Being an older vehicle, there were multiple items that needed attention. Chuck walked me through everything that needed repair and prioritized items that were urgent vs items that could wait a little bit. The biggest shock was that my vehicle was done the next day! I am also a huge fan of their comprehensive check and the fact that all of the info about my car's diagnostic was sent via text so I could review it myself before I discussed repairs with Chuck. I am very impressed and will definitely be bringing all of my vehicles here from now on!
Mike R
5
Mike, thank you so much for taking the time to leave us a great review! We take great pride in making sure our customers understand the health of their vehicles, so it was not problem at all to explain the items in detail. We also understand how overwhelming car repairs can be, so we do our best to help our customers prioritize thier service needs into a plan that works for them. It's wonderful to know that you found the service to be timely, the text updates to be convenient and Chuck to be enjoyable to work with. He is a wonderful asset to our team and your kudos have been along. We love to hear that we will be your go-to car care company. We look forward to the next opportunity to provide you with a memorable experience!
Amazing!! First time going to them-very impressed. Their patience with my decisions were incredible, issues and costs were explained to me in an easily understandable way, and they handled everything very politely over both text and call. Provided an in-depth inspection of my cars as well as diagnostic testing for the original issues, WITH pictures and recommended repairs. I will definitely be going back. 05/31/2022 I have been here multiple times now because my check engine light kept coming on😭 they did an awesome job assessing the issues that I had and repairing them, unfortunately my check engine light came on for a third time and I dropped it off today to see why. Just wanted to update to say they are still a really great company to go with, for multiple reasons: my brothers have been because of my recommendations and praise, they love it and are very impressed by it. My aunt said she met Paul Campanella several years ago and loved him; he was an honest man and doesn't treat women differently when it comes to car service.
Genevieve H
5
Genevieve, thank you so much for your wonderful review and entrusting us with your vehicle for the first time! We are so happy to know we continue to provide you with memorable experiences. We strive to deliver quality, detailed inspections and thorough communication. It is important to us to educate our customers on the status of their vehicles' health, so they are comfortable in us and confident in the repair decisions they make. We are a family-owned and operated business, and we want our customers to feel that they are a part of that. We promise to only give our customers honest recommendations and answers. It's wonderful to know that we have been able to deliver that to you! We look forward to the next opportunity to provide you service!