$488 to replace a 2001 Volvo’s ignition coil? This place is actually *worse* than a dealership. $145 in diagnostic charges for the bad coil (AKA, plugging in an ODBII scanner and clicking “read”), + $180 in labor to replace it... on TOP of part cost, of course. Coils on this older car are *right* on top of the engine.. I could have replaced this in :10 minutes. :20-:30 to be safe. I would have been fine with around $250 ($100 for labor and $150 for the coil + misc parts would have been fine). $488? I guess I’m going to consider it a surcharge for a same-day turnaround in an emergency. Only way I can mentally handle the scam that just occurred... Don’t go here if you’re frugal or have ever done any of your own work, as you will be taken for a ride and you’ll look at the bill and shake your head. This place might approach tolerable if the diagnostic fee got waived if you decide to have the work done here, like 99% of the other garages that do this, but to charge it on top of the bill regardless, makes smaller jobs like this neigh 100% markup.
Chris, Thank you for your feedback. We understand your frustration, and we do not claim to be the cheapest shop. We believe we are the best and the most convenient with the best warranty. The diagnostic charge is not applied to the bill, similarly to a doctor that charges for an evaluation appointment then professionally prescribes either medication, therapy, surgery, etc. that you are then charged for separately. As always, thank you for voicing your concerns and we look forward to being the best, most convenient repair facility for you in the future.