5

5

Rosalyn said that the place was very understanding about things and they were thorough. They did a good job and they were honest.

Thank you Rosalyn for the positive review and recommendation. Our integrity is of utmost importance to us and we value your expression of confidence in our honesty with you and your vehicle's diagnosis and repair. We look forward to approaching all of your automotive needs for years to come with the same attitude and expertise.

- Auto and Tire Center
5

I sure will go back the next time I need service

5

Mathew the service writer always pleasant and tries to be accommodating to my schedule. The service as usual was performed without issue and at a fair price.

Lee, thank you for these positive remarks and 5 star recommendation. It is important for us to know that our team is doing what it takes to create the best experience possible when your vehicles need attention and this review of your recent visit confirms we are achieving our goal. Matthew is always seeking to understand how to take care of what our customers need with respect to scheduling work and we are pleased to hear his name mentioned given his dedication to this important aspect of your personal time management. We appreciate your commitment to us as a valued customer over the last 7 years and the trust you have shown in our team to consistently provide you with the peace of mind you find in knowing your vehicle is healthy and safe. We look forward to serving you for years to come.

- Auto and Tire Center
5

My car stalled out in the middle of a car wash and would not even turn over, once it had stalled. Got my sons to help push me out. In the meantime, my wife called Paul and he was there in no time. This was at about 4:30 PM. Early the next day, their office called to explain the problem and let me know it was taken care of. They are the best and when I call, I know I will receive the best service available. I would recommend anyone to take their car to Paul Campanella's. Everyone that works there reflects the same level of service as Paul and that means a lot to me. Thanks to everyone that works there.

Mike, thank you so much for this encouraging review and positive recommendation for Paul Campanella's. Our team has learned so much from Paul's example of urgency and integrity, and you were able to witness this first hand. It's so important for us to communicate how much we appreciate your expression of gratitude with this story that you took the time to retell. Our dedication to service is a staple of Paul's legacy and we are thrilled to see how your situation was handled effectively and efficiently as you've shared how every process of our business successfully worked together to provide you with excellent service. Thank you for your trust in us as your automotive shop since 2016. We look forward to a continued relationship for years to come.

- Auto and Tire Center
5

Campanella’s analyzed what needed to be done and gave me a quote, then did the work on time and for less than the quote. How can you get better than that?

Tom, you trusted our technician's recommendations and saw the value through our communication and presentation of what repairs your vehicle needed....how could we ask for a better experience as a business with any customer? Thank you for the recommendation and clear and concise review. We appreciate your business and thank you for continuing to allow Paul Campanella's Auto and Tire Center to meet your service expectations with consistent quality as you continue to be a valuable customer with us since 2013. We look forward to seeing you again.

- Auto and Tire Center
5

Today I went to Paul Campanella's Auto and Tire center and my experience was EXCELLENT. When I booked my appointment on line last week I immediately got a personal confirmation from Caroline welcoming me. I was greeted this morning when I went in, again by Caroline, and my vehicle was thoroughly inspected by Javon. Steve came out to explain what they had found and what work was needed. He explained that it was going to take a couple of hours to complete the work, so they offered me a free shuttle back home where I was able to focus on my own work. I got the shuttle back when the job was completed -- I'm sorry I didn't get the name of the gentleman who drove the shuttle but he was a top flight individual. When I came in to pick my car up I was pleased to meet the owner, Paul Campanella. He was very welcoming and straightforward. It was nice to learn that he goes bow hunting in Washington County, PA where I grew up! We had a good conversation about business expectations and ethics. Their motto is "We only fix what is necessary and get it right the first time!" The ride back home was smooth and and I have peace of mind knowing exactly what was done. Thank you to Paul and his team of professionals for a job well done!

John, we want to thank you for giving us the opportunity to handle your vehicle's needs. Our processes are constantly looked at for possible adjustments and improvements and it's reviews like yours that help tell us that we are moving the needle when it comes to providing the customer with excellent service from the time you drop off until the time your car is repaired and picked up. It's so great to see one of Paul's motto's retained by a customer since Paul is comitted to sharing his legacy and passion for customer service with every employee day after day. Thank you for the detailed feedback and I can assure you our team will celebrate this positive review as it demonstrates the collective effort necessary from each employee in our shop to work together to keep our focus on giving you the expressed peace of mind that you will always have when you choose us. Our shuttle driver Roland, will also appreciate the compliment and we are happy to hear that our professionalism was on display at all times. We look forward to meeting and exceding your expectations for years to come.

- Auto and Tire Center
5

Took my Jeep Grand Cherokee Overland in because of the sound of water sloshing around somewhere under it. It has been into Brandywine Chrysler Jeep multiple times and they always claimed to have cleaned out the down spouts from the moonroof, but clearly they didn't. At first I was hesitant, thinking I would need to hire a company specializing in water leaks. Paul Campanella's not only cleared the lines but also emptied the water out that was making my carpets wet. I waited few weeks to make sure no problems before my review. We've had a lot of rain and snow the last couple weeks and no more issues. Everyone there was so nice and accommodating. Especially Will, the service advisor, he is a true asset. I have found the new place I'll be taking my vehicles to for any of their service needs. 5 STARS!

5

I always take my car on a Saturday morning and wait for the service. Paul and the technicians keep me apprised every step of the process. The waiting room is relaxing and I always see people I know.

Thank you for the kind words and recommendation Mary. We value the feedback you have taken the time to submit and we're happy to hear that our Saturday hours are beneficial to you and your customer experience. We appreciate your continued trust in our automotive services and we want to say an extra special thank you for allowing us to keep the required maintenance of all your personal vehicles up to date for 15 years.

- Auto and Tire Center
5

great service

Thank you for the recommendation and affirmation of our services. We appreciate your continued trust in our auto shop for the last 9 years. We look forward to meeting and exceeding your expectations the next time we see you Adam.

- Auto and Tire Center
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