5

On my way back to Washington DC from Philadelphia, I noticed a rattling sound from one of my rear tires. I called Campanella auto center 45 minutes before they closed and they encouraged me to bring my Hyundai Santa Fe in. Within minutes, they diagnosed the problem and fixed it without any charge. They also allowed me to have the peace of mind to drive home safely. It is amazing to get such great service from a company that I have never been to before. Highly recommend them to anyone in the area!

5

It was great meeting Paul and his staff! I needed some help with a flat tire and they took great care of me. It was as if I had known them for years. They truly care about their customers and take great pride in their work. I will be stopping by the next time I need to get my car serviced.

5

My experience at Paul Campanella's was grade A!!! They were honest, reliable, fair, and friendly. They even took me out to the shop to show me what was going on with my car. I never felt more comfortable and safe knowing my car was in their hands. Paul Campanella's is the best auto repair shop around (trust me, I've been just about all of them). I am glad to have found a trustworthy place to bring my car! Thanks Paul and Staff!

Lucy, we are so pleased to hear that your experience here was excellent! We take pride in treating our customers like family and accomodating them in a time of need. We are so thrilled to have gained you as a customer and thank you for choosing Paul Campanella's!

- Auto and Tire Center
4

I recently arrived in Wilmington, and right off the bat, I heard a noise in one of my wheels. Fearing the worst, I searched for an auto repair place hoping to get one that wouldn't try to rip me off. Having been around the automotive business most of my life, I was apprehensive, but I believe I have found such a place. They diagnosed the problem, a stick wedged in the wheel which rubbed when I put the transmission in reverse. They took it out and didn't charge me for that. They noticed that I needed new front discs and an oil change and advised me of such, without the pressure one sometimes gets at auto repair places. They basically said: "Your front disc breaks are nearly worn out, and you are nearing time for an oil change. They also pointed out some dry rot in my tires and suggested that I keep an eye on them, but did not pressure me to buy new tires unless I wanted to go ahead. Simple as that. I had them do the work I thought it needed immediately and found the price reasonable for what they did. They treated me courteously and took care of my problems quickly, even though I came in off the street without an appointment. I didn't give them a five-star rating because I didn't need their full range of services. After I have them do more work in the future, and I will, I will upgrade the rating if their service matches what I received this first time.

5

My daughter found herself stranded with a flat tire on the interstate on 6/23/12. She was referred to this center by BMW assist and they worked diligently to find a replacement tire for the car. Not an easy task for a Saturday in Wilmington. The staff, especially Anthony was extremely professional and remained in constant phone contact with me. Ultimately, they were able to find a tire of the same size which enabled my daughter to complete her trip without incident. It's a pleasure to do business with a company that believes in doing the right thing. My thanks to everyone, especially Anthony.

5

My 2005 Honda CRV developed a loud rattle near the rear that sounded like it was coming from the exhaust system. I have always taken it to the Honda dealership but sensed this might be a minor issue on which I was likely to get majorly hosed. I had driven past Campanella's countless times in the couple years I have been living in the city of Wilmington, but hadn't heard anything by word-of-mouth. I researched it online and discovered favorable Yelp reviews so I decided to give it a try - I could easily ride my bike or walk or jog to/from the place so it fit perfectly with my urban lifestyle and, being a small business owner myself, I was eager to patronize what looked to be a well-run, independent shop. Without having called ahead, I headed over one morning, walked in and began describing the issue to Paul, the owner, who happened to be at the service counter. He couldn't promise to get my car in right away as all his mechanics were occupied with projects. After just a few minutes of waiting, he had coordinated a mechanic to bring my car into the service bay and in no time at all, he was walking me out to show me (with my car on the lift) the problem - an obviously broken pipe. He advised me we could replace just a certain section of pipe, as opposed to a more comprehensive replacement that would be the standard recommendation (and of course more costly and time-consuming). A couple more minutes in the clean and pleasant waiting area, with it's Keurig single-brew coffee maker, and he was providing me with an estimate and indicated he could have the work completed that day. I skipped out the door and down the Augustine Cutoff for the quick walk home and by mid-afternoon, I received a call saying my car was finished and ready for pick-up. The mechanic had also performed a general inspection and Paul provided recommendations for maintenance items I should consider in the future. I gladly paid my bill which was just slightly under the estimated cost, and was on my way, good as new (well, almost...for a 7 yr old car with 142k miles...). Thanks, Campanella's, for such efficient service!

5

I must say that the 4 and 5 star ratings are appropriate for this business. I was advised to come here by a surrounding business when I needed to have a tire plugged. To my surprise there was no fee for the plug or the replacing the doughnut . The staff was super friendly and offered the business card for future auto care needs. I will def return for my future tire and rotation needs.

5

Thankfully I have found a reputable, honest auto center! Campanella's has provided me with the best possible service for my car. I got four new tires at the beginning of the year and I never felt ripped off or that information was being withheld, which is nice as a female who knows very little about cars. A few months later, late on a Friday, my car battery was dying and called Campanella's to help. They took me immediately and resolved the problem professionally and efficiently. I will always take my auto maintenance and repairs to Paul Campanella's!

4

I have been taking my car to Campanella's for several years now and have been very pleased with their services! From new brake pads, muffler repair, and something as simple as tightening a loose part, they always do a great job. They may be a little more pricey, but the location is convienant and the work is always gauranteed.

4

Needed to have the valve on my tire repaired, but the tire centers near me were booked solid. We live in CT and were driving down to Wilmington to see my in-laws over the holidays and I didn't want to chance making the 7 hr round trip with the problem. Found these guys on Google and while they were a little further away from where I was staying than other service centers, they had positive reviews. Called up and spoke to Paul, and he told me to just come in when I got down there. They were busy but took me right away, got the job done in less than 30 mins and I was on my way. I would have easily paid at least a half hour of labor at the dealer to get the work done -- Paul charged me just $10 and put it toward lunch for his employees. Worth the trip. In the short time I spent speaking to Paul, it was clear that this was not just a repair guy -- he is a businessman that cares about the community. If you are local, I highly recommend bringing your car to Paul for an overall positive experience.

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