5

My 2005 Honda CRV developed a loud rattle near the rear that sounded like it was coming from the exhaust system. I have always taken it to the Honda dealership but sensed this might be a minor issue on which I was likely to get majorly hosed. I had driven past Campanella's countless times in the couple years I have been living in the city of Wilmington, but hadn't heard anything by word-of-mouth. I researched it online and discovered favorable Yelp reviews so I decided to give it a try - I could easily ride my bike or walk or jog to/from the place so it fit perfectly with my urban lifestyle and, being a small business owner myself, I was eager to patronize what looked to be a well-run, independent shop. Without having called ahead, I headed over one morning, walked in and began describing the issue to Paul, the owner, who happened to be at the service counter. He couldn't promise to get my car in right away as all his mechanics were occupied with projects. After just a few minutes of waiting, he had coordinated a mechanic to bring my car into the service bay and in no time at all, he was walking me out to show me (with my car on the lift) the problem - an obviously broken pipe. He advised me we could replace just a certain section of pipe, as opposed to a more comprehensive replacement that would be the standard recommendation (and of course more costly and time-consuming). A couple more minutes in the clean and pleasant waiting area, with it's Keurig single-brew coffee maker, and he was providing me with an estimate and indicated he could have the work completed that day. I skipped out the door and down the Augustine Cutoff for the quick walk home and by mid-afternoon, I received a call saying my car was finished and ready for pick-up. The mechanic had also performed a general inspection and Paul provided recommendations for maintenance items I should consider in the future. I gladly paid my bill which was just slightly under the estimated cost, and was on my way, good as new (well, almost...for a 7 yr old car with 142k miles...). Thanks, Campanella's, for such efficient service!

5

I must say that the 4 and 5 star ratings are appropriate for this business. I was advised to come here by a surrounding business when I needed to have a tire plugged. To my surprise there was no fee for the plug or the replacing the doughnut . The staff was super friendly and offered the business card for future auto care needs. I will def return for my future tire and rotation needs.

5

Thankfully I have found a reputable, honest auto center! Campanella's has provided me with the best possible service for my car. I got four new tires at the beginning of the year and I never felt ripped off or that information was being withheld, which is nice as a female who knows very little about cars. A few months later, late on a Friday, my car battery was dying and called Campanella's to help. They took me immediately and resolved the problem professionally and efficiently. I will always take my auto maintenance and repairs to Paul Campanella's!

4

I have been taking my car to Campanella's for several years now and have been very pleased with their services! From new brake pads, muffler repair, and something as simple as tightening a loose part, they always do a great job. They may be a little more pricey, but the location is convienant and the work is always gauranteed.

5

and these nice folks comped the repairs! What good neighbors.

5

This is a great business, everyone is very friendly and helpful. I trust the work they do.

5

I have been a customer since day one, it is nice to have an auto repair business you can trust. Very reliable, friendly, and honest. Great waiting room with coffee!

5

To date, over a period of about two years, this service center has provided good quality work. I cannot recall any problems in dealing with them.

5

outstanding service as usual

5

There is only one way at Paul's place and that is the best way. If you drive up and askkkkk for someone to test the car, there is always somebody available, with a very short wait time. The service is the best and I must thank my daughter for the recommendation.

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